Cleaning Performance: One of the vacuums just went round and round. When I contacted Ivy, she stated "they have no directional in there programming", as if that resolved the problem. I also stated the second one worked on a hard surface, but didn't work on the carpeting. These were Christmas gifts, oh, to start off they delivered to the wrong address. I finally received them on the day of the party. So I had the anxiety of that before and then they don't even work properly. What a terrible experience, then to have Icy's attitude acting as if I I was stupid and of course it was just to stay in the same spot just going round and round. Christine Earl wwas oo niii na